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The hotel doesnt live up to its commitments. Absolutely non cooperative staff, zero hospitality and the basic idea of hotel industry is lost at this place.
I was a part of my close friend's wedding recently. There were a lot of issues pertaining to not adhering to commitments. A person named 'Manish' sold the deal agreeing to provide the necessary arrangements. After the monetary transaction was done, there were lot of challenges in communication. It was getting difficult to follow up on arrangements. ONE DAY BEFORE THE WEDDING, the venue said they did not have enough rooms. Imagine the kind of stress the families had to go through to accomodate the guests who were flying in within hours!!
The whole point of arranging and booking such venues well in advance is to avoid such mishaps. Due to their unprofessional behaviour, the families had to go through a lot of stress during a time which was supposed to be celebratory rather.
Had a horrible experience at my friends wedding. At the last moment they said that they couldn't give us all the rooms which we had booked. I recommend not to book this place.
Would have rated zero if possible
Had a terrible experience because of their refusal to give us the number of rooms promised, one night before the wedding.
Shout-out to Manish who sold us the deal and signed the contract with us but once he got the money, he did not pick our calls, respond to emails and made us travel to delhi multiple times, wait at the hotel for hours and then said he could not meet us because he was very busy.
Wouldn't recommend this place to anyone.
I had terrible experience with this vendor. The vendor cancelled the booked rooms at the last moment inspite of having signed contract for the number of rooms. Lack of professionalism and behaved in a draconian way. Will not recommend him for any type of events
I genuine review although this hotel has location advantage but service over here is very bad. I had very extremely bad experience during 4 days stay for my Sister's Wedding.There was a guy named Manish man he was so pathetic.
Hi fellow citizens. I believe I should share my experience before you get scammed by Glitz in terms of experience as a wedding is one time affair and costs a lot often. I visited this venue 12 months prior to my wedding to consider it, in advance. Their pathetic management showed me around and it was under renovation so I left the asthetics for now. Their GM asked for a 10000 booking amount promising it to refundable as I was still considering other venues as a customer, also gave me a signed note. Now, it's been a month me circling around and these people are so pathetic in terms of attitude and experience towards a customer. I will have to take legal action to take my hard earned money back. Pls my fellow citizens, don't use this property for any purpose, your money will be wasted because where the management is a group of scammers, how can you expect good experience for your friends and family.
There were no complaints. It was a very good experience, I was very happy.
Everything was great at the venue.
The experience was good. I would rate it a 4.
Experience was good. Food was tasty. Decor and services was good.
We had a good experience here! :)
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