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Food and services were not upto the mark.
The decor and Your Venue Manager were fantastic.
Both the venue managers were good and very cooperative. They gave the prompt resolution of adhoc problems. But the worst part was the waiters, they were not serving things properly. Most of the guests complained about the bread (roti) which was not supplied inadequate manner. And atlast kudos to your venue managers.
Thank you so much for organising my function.
Food and decor were good.
My Suggestion is please work on your services because we are very disappointed with it and multiple delays.
The food, service, decor were good and Venue manager ( Lakshya Tandon) was very helpful.
We had a ring ceremony for my sister at this place plus two rooms we booked for the overnight stay ... one of the room had water leaking from the aircon area which was a complete mess ( the party was scheduled for 1900 hrs IST and we checked in at 1500 Hrs ) left us with no option as we had kids and elderly people , they did not have us a different room considering the fact the hotel was not fully occupied .. ( we paid for both the rooms as per their tariffs ) secondly the so called Darbar Hall which happened to be theirs banquet hall also had water leaking from both the AC ducts places either sides of the main stage area .. This was the most embarrassing moment for us where all the guests witnessed that ( water flowing on its full glory ) The third and the biggest disaster, the service was a complete ZERO, their kitchen is based on the fifth floor and the hall is at negative 1 level ( the only mode of commuting was a single lift which was mainly occupied with other guests , even a refill for a particular food item was completely dependent on that ... the food counter had multiple delays, the snacks what we requested were different from the ones which were served . this was a complete disaster ...
The food, service, decor and your Venue Manager were outstanding.
Please improve a bit of your room quality as you understand when you have parties people can stay overnight.
Food, Service, Decor was excellent.
Venue manager was helpful & cooperative.
The program was good. I'll rate 4 out of 5.
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