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Radisson Blu Reviews & Ratings
Don't get fooled by the label a 5-star Radisson Blu label. The service at this hotel and the professionalism of their staff is no better than a 2-star. We made a mistake by paying the entire amount in advance thinking that it was a 5 star hotel and assuming that the services would be up to mark. I had an engagement ceremony for 100 people scheduled at Radisson Dwarka for the evning. Food was served one hour after the scheduled time and our guests had to stay without any food/snacks/starters for an entire hour. The staff was pathetic and needed "5 more minutes" to get the food ready no matter how many times you would ask them. The hotel employees were very apethetic to our needs in general and did not even help us in carrying luggage despite repeated requests. There was no bellboy either at the reception or when carrying stuff down. Every time we would ask them for help they would ask us to "wait for 5 more minutes". More than a dozen waitors watched us as our family carried all our luggage downstairs from the hall and none had the courtesy to offer a hand despite making repeated requests. The food was strictly average and dead cold by the time we had it. The DJ that the hotel booked for us was playing the music at a very loud volume and would not lower the volume despite us making multiple requests. Kids who wanted to dance had to move out of the hall because of the loud music. We were promised a room in the hotel for the duration of the event however the reception staff told me that there was no room registered in my name. I had to insist a lot to get a room that was promised to us when we made the payment. The sales employee (Manish Thakur) who managed our booking conveniently disappeared from the reception area when I asked him about the room leaving me waiting with a receptionist who did not have a clue about the event. When we were leaving and tried to complain about the bad service at the event, the banquet manager and supervisor that we met were very unapolegatic and came up with scripted responses and somehow tried to justify their position. All this after paying over the roof for supposedly "5 star services". Any roadside banquet would have no doubt served us significantly better at less than a third of the cost. I don't think any banquet hall or hotel would keep you waiting till 8pm for a 7pm event for even the starters and snacks to get ready. Wedding venues don't get much worse than this one. Absolutely terrible.
Everything was good
Food was ok, Not that good.
Venue was fine.
And service people did not know much.
Food is not good as name.
It was good.
"Food taste was average
Variety was great n ambience too"
Service and food was awesome!!
We had the best experience ever!
It was good, I enjoyed, overall it was good
experience was good
It was good
We had a good experience here! :)
Venue was decent. Lighting was dim. Overall it was satisfactory.
We had a good experience here! :)
The venue was good. Food was quite good too. Overall a good experience.
It was a very nice venue. Loved it so much.
I loved this venue. Everything was on point.
It was alright (below expectations).
It was a great event, i loved the place. Everything went really well.
Event went smoothly because of the team present there, food and ambiance were really good.