Venue expert notes
Gracing the vintage lanes of Dream City, The Park Hotel, Kolkata is an eponym of luxury and grandeur. Being strategically located, this venue is easily accessible via public and private transportation. The venue offers multiple banquet spaces, perfect for a variety of indoor celebrations. Decorators, caterers and signature cocktail menus are provisioned by the hotel for a hassle-free party. It also offers an ample number of rooms to pamper your guests with a memorable stay. Endure your blissful celebrations with The Park today! Apeejay Surrendra Park Hotels (ASPH) & Weddingz.in has launched its hygiene, cleanliness and sanitization drive called S.H.I.E.L.D., across the Hotel. S.H.I.E.L.D. is an all-encompassing program that brings the best of luxury, design, hygiene, safety, and service excellence all under one roof. It is an abbreviated form for S – Sanitization H – Hygiene I – ISO Standard Equipment E – Excellence L – Luxury Redefined D - Distancing We started health Inspection to fight against all ODDs of Pandemic. We assure our service staff is free from the Pandemic. Please find the procedure and some photographs - Temperature check with Infrared thermometer for all guests and team members entering the premises. - Installed charmoir, a portable hand wash and sanitizer station at all entry and exit points with foot push mechanism. - Comprehensive cleaning and disinfection of all areas including high touch points - Adherence to all guidelines issued by government authorities and WHO across all hotels Pre-arrival experience: - The reservation team to enquire and maintain a record of the travel history of the guests. Guests shall be emailed note on ‘contactless stay experience’ and will be communicated about all the hygiene and cleansing protocols at the hotel. Arrival experience: - All cars are properly disinfected and cleaned for each guest. Chauffeur to wear masks and gloves at all times and maintain social distancing. - Luggage will be disinfected and sanitized prior to the screening at the hotel. And the non-invasive thermal temperature check of the guest will be done before entering the hotel premises. All guests entering the hotel are offered masks, gloves, and sanitizers at the porch area. - Touchless digitized forms of check-in have been arranged. Check-in cards are UV treated every time before handing over to the guest. Emergency contact numbers are shared with the guest via WhatsApp and email before checking in. In Stay experience: - All the guest rooms are thoroughly cleaned and sanitized using electrostatic gun sprayers and VIREX fumigation and are left vacant for 72 hours before the next check-in. Identified high touchpoints like doorknobs, remote, tables are disinfected with VIREX / OXIVIR. - The team members wear appropriate safety kits at all times while interacting with the guest. QR based menus are made available in all rooms for in-room and restaurant dining. - Spa, fitness center, pool, and salon will remain closed until further notice from the concerned government authorities. All public areas such as lobby, elevators, boardrooms, corridors, restaurants, and bars are disinfected at regular intervals. Guests are requested to adhere to social distancing norms across all areas. - Limited seating in all restaurants and bars to maintain social distancing. Prior reservation is encouraged in the restaurants. Disposable napkins and cutlery (on request) are being used and ‘minimal touch’ food delivery methods are being adopted. The vending machines like coffee dispensers, soda machines are manned and disinfected after every meal period or every 3 hours. Departure experience: - Digitized forms during check out are being used. And guests are encouraged for digital modes of payment to settle dues. All currency notes will be sanitized using UV treatment.